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Patient and Visitor Info

Visitor Information

Tobacco Free Campus

In keeping with Premier Health's commitment to providing the highest quality care in a healthy, safe environment, all Premier Health buildings and grounds are tobacco and smoke free. We appreciate your cooperation and thank you for respecting our commitment to a healthy community.

Visiting Privileges

Premier Health believes that family and friends play an important role in a patient's recovery. As part of this, we grant full and equal access to anyone you or your support person feels is appropriate. Our visiting guidelines are designed to enable consistent care of patients, and promote a sense of safety and security among patients, family, and staff.

Family members and significant others, including but not limited to a spouse or domestic partner (including a same sex domestic partner), are welcome 24 hours a day. All other friends are encouraged to visit between 8:00 am and 8:00 pm In the interest of patient safety, children under the age of 14 must be accompanied and supervised by an adult at all times. Visitors should maintain a quiet environment and avoid unnecessary noise, a friendly reminder that Quiet Time is observed from 2:00-4:00 pm daily.

All visitors are asked to please:

  • Respect the patient's need to rest and keep visits within appropriate time frames
  • Help prevent the spread of infection by washing hands frequently and following all other infection control policies
  • Cooperate if you are asked to leave the room during tests or treatments

Learn about the options at the Seton Tower Café.

Infection Control Guidelines For Visitors

  • For infection control purposes, visitors and visiting hours may be restricted in the presence of a community-wide infectious disease. People with fevers, or other indications of contagious disease should not visit patients. For safety reasons, visitation may be limited when the patient is in isolation precautions.
  • The Infection Control Practitioner may restrict visitors and visiting hours in the presence of a community-wide infectious disease.

Visitation Guidelines for Children

  • Any child who has had recent exposure to communicable diseases (chicken pox, influenza, measles, mumps, tuberculosis, etc) may not be brought to the hospital to visit. Visiting children should be current on their immunizations.
  • At times, such as during flu season, Premier Health will restrict visitation by children. If visits by children are being restricted, information will be available at the top of this

Special Visiting Guidelines

The Family Birthing Center

To assure the safety and privacy of our mothers and babies, all visitors to The Family Birthing Center (TFBC) will check in at the nurse's station and obtain a name tag before entering the mother's room. To respect the health of our mothers and babies, we ask that all visitors be free of colds, flu, or other contagious illnesses. Children under the age of 12 must have permission from the newborn's mother to visit. They should also be up to date on all immunizations. During labor, visitors are limited to four in the room at a time.

Visiting hours are as follows. The mother's doctor or nurse may limit visitors for the well-being of mother and baby.

  • Labor and Delivery: 24 hours a day.
  • Special Care Nursery: 24 hours a day, except during shift changes or to allow family privacy.
  • Mother/Baby: 11 am-1:30 pm, 4:30-6:30 pm and 8:00-8:30 pm daily. The designated support person may stay 24 hours a day.

Visitors under the age of 12 must be accompanied by an adult (other than the patient) at all times.

Please talk with your nurse if you have a special request for visiting outside of these guidelines.

General Medical/Surgical

To assure patients adequate rest, recommended visiting hours are 11:00 am to 8:30 pm daily. Patients having surgery may have family members or a significant other visit any time the day of surgery.

Critical Care Units (ICU)

Recommended visiting hours in the ICU are:

  • 1:00 pm to 2:00 pm
  • 4:00 pm to 5:00 pm
  • 7:00 pm to 8:00 pm

Visiting times may be changed for a patient depending on the patient's status.

For the patient's well-being, only immediate family members may visit in the ICU, and no more than two visitors are to be in the room at any one time. We provide a convenient waiting area near the ICU for family and visitors.

After Hours

To ensure a safe environment for family members, patients, and our employees, we restrict evening access to the facility. A Visitor Pass required to visit patients during this time.

Calling Patients

Family and friends may reach a patient by calling the hospital's main number (937) 734-2612(937) 734-2612 and asking for the patient's room number. A patient can also be reached directly by dialing 937-734 plus the patient's room number.

Sending mail, flowers or gifts

Volunteers deliver patient mail and flowers Monday through Friday. Mail received after your discharge will be forwarded to your home address for 30 days.

Content Updated: May 17, 2016

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