New Paths for New Leaders
Published in the Fall 2012 Issue of Samaritan HealthTalk Magazine.
On June 18, Eloise Broner (Photo, Right), former chief operating officer at Good Samaritan became its President and Chief Executive Officer, the 14th leader to take the helm in the hospital’s 80-year history. Eloise follows Mark Shaker (Photo, Left) who will serve as Premier Health's (Premier) first Senior Vice President of System Integration. In that role, Mark is responsible for leveraging resources across Premier to take clinical care and patient service to the next level.
“Mark laid an excellent platform for continued quality, service and excellence at Good Samaritan, and Premier could not have picked a better person for this new role,” Eloise says. “I look forward to working with Mark to fulfill Premier’s mission. We are facing transformational changes in health care and must act decisively now so that we continue to offer the highest quality, most cost-effective patient-focused care. Good Samaritan has an important role to play in this evolution.”
Leading into the Future
Premier’s mission to build a healthier community becomes even more critical – and challenging – in light of health care reform. “We have excellent centers of care in each of our hospitals,” Mark explains. “If a procedure or process is proven safe and effective, we want to be sure patients across our entire market have access to it within our system.”
Under Mark’s leadership, Eloise and other Premier top administrators are working together to ensure Good Samaritan Hospital, Miami Valley Hospital, Troy’s Upper Valley Medical Center and Middletown’s Atrium Medical Center deliver a consistent, positive patient experience. “In other words,” Eloise says, “if a best practice is good for one hospital, it is likely good for us all.”
Although standardized practices offer cost and quality benefits, Eloise is quick to acknowledge that each Premier hospital has a distinctive personality, history and community legacy. “It is a delicate balance,” she says. “We have patients who are very attached to Good Sam as their hospital. We will remain sensitive to that loyalty.”
Change Brings Opportunity
Reflecting on the hospital’s motto, “Great things happen at Good Sam,” Eloise credits open communication between medical staff and administration, a shared commitment to grow and learn, a strong history, and a deep desire to serve patients, their families and the community as the drivers behind Good Samaritan’s excellence in clinical care, service and innovation.
“I have been in health care administration with Premier for more than 20 years,” she notes, “and this is the most exciting time I have experienced. Change can be bumpy, and the opportunities before us are vast. As we navigate through these challenging times, our commitment to quality, service and excellence to our patients and families remains steadfast.”
“Eloise is a great ‘people person’ with a strong analytical sense, and she is highly respected by our medical staff,” Mark says. “I know Good Samaritan’s future is in the hands of a strong leader.”
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